Inspire Telecom: Taking a Stand Against Big Telecom
In a world dominated by telecom giants, where unexpected price hikes and poor customer service have become the norm, Inspire Telecom was born to make a difference. Unlike traditional telecom companies, we believe in putting people before profit.
We’ve witnessed the hidden fees, the contract traps, and the disappointing customer experiences—and we decided it was time for a real change in the telecom industry.
Fueled by decades of experience and a relentless commitment to quality, our founder set out to disrupt the telecom market. At Inspire Telecom, we don’t just offer digital phone, broadband packages, mobile plans or a 4K TV Box; we offer a promise.
A promise that’s grounded in fairness, transparency, and customer-first policies. From day one, we vowed: no in-contract price hikes, no hidden fees, and no gimmicks. We keep our pricing straightforward, offering some of the most competitive mobile and broadband deals in the UK.
No Outsourcing – Real, UK-Based Customer Service
With Inspire Telecom, every call is handled by our expert UK-based customer service team. No call centres in distant countries. No bots. Our team members are real people who care about solving real problems, whether you need help with your broadband, mobile plans, or billing enquiries. This commitment to personalised, local customer support is one reason why Inspire Telecom consistently ranks among the best for customer satisfaction in the UK telecom industry.
Why Inspire Telecom Stands Out
We don’t need celebrity endorsements or flashy ads to prove our value. Our 5-star Trustpilot rating speaks volumes. It’s a testament to the loyalty and trust we’ve built with our customers over the years. Inspire Telecom has become synonymous with reliable broadband, affordable mobile plans, and outstanding customer service—values that are rare in the world of big telecom.Join the Inspire Telecom Movement
Today, as our loyal customer base grows, Inspire Telecom stands tall against telecom giants. Every new customer we welcome is joining a movement—one that prioritises honest business practices and outstanding service. When you choose Inspire Telecom, you’re choosing more than just a mobile or broadband provider; you’re choosing a company that values integrity, transparency, and putting customers first. Trust and reliability aren't just words to us; they're the pillars upon which we've built Inspire Telecom. We've consistently aimed to not only meet but exceed customer expectations, a goal that's reflected in our 5-star Trustpilot rating. This accolade is a testament to our dedication, a sign of our customers' satisfaction, and a reminder of the trust they place in us every day.Thank you for being part of Inspire Telecom’s journey. Together, we’re transforming the way the UK connects — one customer at a time.
Ray Bennett, CEO
Cheaper doesn't mean better?
In most cases, we guess not.
At Inspire, excellence is our goal and we aim to provide our customers with exactly
that, regardless of the price they pay.
- UK based Customer Service.
- Our UK based customer service centres enable you to be able to get the help you need when required. Shorter hold times, more efficient staff and friendly voice to help.
- Dedicated Account Managers
- Familiarity allows you to connect with your provider like no other. When you call the big providers its extremely hard to speak to the same person twice. Friendly account managers you can rely on.
Frequently Asked Questions
How long will my broadband transfer take?
After you have spoken with our amazing Broadband Team, they will process your order and send you a Broadband Welcome Pack, on this document it will state your Live Date for the broadband!
Will I experience any downtime during the transfer?
99% of the time, No. We bring your services over separate to ensure minimum downtime for you!
Will I get a termination fee from my current provider?
If you're out of contract you can switch for free. If you're in contract you may get a penalty fee. Check with your provider to find out more information.
I already have a router, why do I need a new one?
When you transfer to Inspire Telecom Broadband, we provide you a brand new pre-configured router. When this router arrives with you, it is already set up work with our network so all you have to do is plug it in and connect using the password on the back.
What if I already have a live phone line & broadband with another provider?
Call our UK-based support centre on 0330 122 9488. We will advise on the best possible steps to transfer over to us at no extra cost.
How will Covid-19 effect my broadband?
The continuation of COVID-19 in the UK has changed the way our company works for the safety of our customers and staff. During this time you may experience a difference in your broadband speeds, this is due to the increase in traffic through Open Reach. If you feel there may be an issue with your broadband, give us a call on0330 122 9488
If our frequently asked questions don’t give you
the answers
you
need,
give us a call on
0330 122 9488 and we will be happy to help.